Jatin Agarwal, CEO, Serv’d told that the company was one among four that had been selected from among 700 applicants worldwide at a recently concluded bootcamp in Tanzania. The funds would be used towards developing tech for new roles as well as driving activation for the existing product. The startup has been set up by Agarwal, along with Tarun Sharma and Suhas Kelkar, CEO and CTO respectively, at IT services firm BMC Software, with an initial investment of about Rs 3.5 crore. Agarwal said that the company was in the process of raising another round from friends & family of $3 million (about Rs 20 crore).
Serv’d is a peer-to-peer platform, a house management system, that allows users to manage payments and terms of contract for workers in the unorganised segment, like domestic workers, drivers, construction workers etc — people who typically have been a part of the cash economy.
According to Agarwal, India has an unorganised workforce of 450 million, of which about 10 million reside in urban areas. This is the segment that he intends to cater to. A user can update the terms of service and details of the worker on the platform, which the Serv’d team would independently verify with the worker.
For instance, a person could say that he’ll pay his domestic worker a certain amount every month with a specific number of monthly holidays, which would also help him manage attendance and the salary payable at the end of the month. Serv’d would then verify the workers’ details using their Aadhar information.
Source: Economic Times