As per government’s overall push for quality, Quality Council of India (QCI) under the leadership of Adil Zainulbhai has initiated a twitter interface. The interface comes against the backdrop of an independent @SMEpost Twitter survey on quality. Pushing quality as an intrinsic part of the business plan at small businesses of India is going to enable the growth engine of Indian economy take the next big leap. SMEpost engaged with Zainulbhai on Twitter. Excerpts from the conversation:
Q: Is Quality Council working closely with BIS to develop new benchmarks for emerging business verticals in MSME space?
A: Our biggest program for MSME is ZED which has 5 maturity levels of quality.
@SMEpost Our biggest program for #MSME is @ZED_QCI which has 5 maturity levels of quality #Askforquality
— QCI (@QualityCouncil) January 19, 2017
Q: Outside of Quality Council, is there need for any other government agency to keep track and reinforce quality messaging for growth?
A: Message of quality should go out from every agency in the country.
@SMEpost Message of quality should go out from every agency in the country #Askforquality
— QCI (@QualityCouncil) January 19, 2017
Q: FSSAI’s KRA is to set benchmarks. Is Quality Council working with FSSAI for enforcement of quality?
A: In some areas, we are working on FSSAI. We hope to further work on more.
@SMEpost @fssaiindia @AdilZainulbhai In some areas we are working on FSSAI. Hope to work on more #Askforquality
— QCI (@QualityCouncil) January 19, 2017
Q: How is QCI ensuring quality in slum areas, as water has least polluted level there?
A: Currently our focus is on ensuring ‘Swachh’ in some areas.
@ApsinghAtul @AdilZainulbhai @minmsme currently our focus is on ensuring 'Swachh' in some areas. #Askforquality
— QCI (@QualityCouncil) January 19, 2017
QCI touched its 20 years mark on January 20 and now aims to certify 22,000 MSMEs with bronze level in 2017 under ZED scheme.
“The ambitious ZED program hopes to certify one million MSMEs in the next three years. To meet this target, he urged the industry giants to acquire products and services only from certified merchants and mandate MSMEs to secure at least the bronze standards for their products and services”, says QCI Chairman Adil Zainulbhai.
Targeting an overall improvement in quality of life of both manufacturers and consumers, Zainulbhai adds, “Consumers need to demand quality goods and services and reject substandard products. This will force the manufacturers and service providers to deliver quality goods and services which would advance the overall quality. The quality of products and services at the ground level in India did not even meet the minimum standards. This can be changed only by measuring quality and enforcing quality standards in all spheres of life.”
